Friday, July 24, 2015

19-Year Old Girl Who Went On A Family Holiday To Turkey Returns Home & Gets £21,819 Phone BILL

A hospital health care assistant returned home from a family holiday to a staggering £21,819 mobile phone bill. Shannon Mills was given the massive shock after coming back from Turkey to the mammoth demand from network provider, O2.

The 19-year-old said she contacted her supplier prior to the trip to see what deals they had and opted to pay £120 for 30 megabytes of data.

However, a few days into the holiday - which began on July 9 - Shannon, who works at Ninewells Hospital in Dundee, received a text saying she had already spent £2,808 on data.

And that was just the tip of the iceberg, as in the days that followed the teen's already seismic phone bill continued to spiral unimaginably out of control.

'I was totally freaking out. It was a massive shock,' said the NHS worker.

'I wanted to use Facetime, Facebook and things like that. I thought I would come home with a £300 bill and I normally only pay £25 per month.

'I thought the text was a joke. I thought somehow my dad was winding me up.

'I immediately switched off data roaming and thought that would be the end of it. But I started getting texts every day saying I'd used another £1300 worth, another £300 worth.

'When it got to £4,000 I phoned them again but I wasn't getting anywhere so my dad spoke to them and O2 said they had blocked any data use from their end.

'I thought that was it. I had a big phone bill but I'd deal with it when I got home.

'It wasn't until we were relaxing at the pool waiting to leave that my dad said I should check again just to make sure. I did and I couldn't believe what I was seeing.

'My dad was hysterical. He couldn't stop laughing but eventually he didn't see the funny side.

'It was a really bad feeling but if I didn't start laughing I would have cried.'

Shannon, who only returned from holiday on Thursday, said her whopping phone bill has changed her views on using phones on holiday.

She added: 'Next time I go away I'll not be using my phone.

'I don't understand why if they say they have blocked the data I was still being charged.

'I couldn't use any data after they'd said they blocked it so I don't know where the bills were coming from.'

Shannon and her father Kevin have contacted the phone company to try and get to the bottom of the problem.

Asked if she has a spare £21,000, Shannon said: 'I wish!'

A spokeswoman for O2 said they are currently looking into the case.

31 comments:

  1. This is crazy
    Fibonnachi omogbai

    ReplyDelete
  2. Toorrr

    Fibonnachi omogbai

    ReplyDelete
  3. They better go settle d matter oo

    Fibonnachi omogbai

    ReplyDelete
  4. and the thing is that u cannot beg nor prove urself right... oya pay them the money

    ReplyDelete
  5. MR EDDY said this heat wan kill person


    Hehehehe. See big gobe.
    ^
    ^
    ^™THAT EDO BOY.COM~

    ReplyDelete
  6. Hahaha, I had same issue with Vodafone, I upgraded my phone and somehow my international call barring was removed. I barred international calls on my phone cos I call naija via an app so removing it means all the calls I put thru via the app was going thru my Vodafone line. Mine was even £800 bill at the end of the month. Mehn, I dragged it with them o for like 3 months, later they now said they will just pity me and make me pay 60%, I no gree o...continued the fight till they agreed to write off the whole bill.
    They will make her pay that money if she is not hesitant cos my hubby already agreed to pay the money for me but I insisted it was der fault.

    ReplyDelete
  7. That's a huge amount of money menh. They should look into it

    ReplyDelete
  8. a.k.a EDWIN CHINEDU AZUBUKO said..
    .
    The thing dey very cofusing shah...
    .
    .
    ***CURRENTLY IN JUPITER***

    ReplyDelete
  9. a.k.a EDWIN CHINEDU AZUBUKO said..
    .
    The thing dey very cofusing shah...
    .
    .
    ***CURRENTLY IN JUPITER***

    ReplyDelete
  10. Na wa oo


    This is a lot of money mbok





    @Galore

    ReplyDelete
  11. I have gotten the money. Thanks so much Ladun
    I am 10k richer

    ReplyDelete
  12. Umm, you should only use wifi on holiday. Use phone apps.

    ReplyDelete
  13. Wondering why people can’t do without phones even on holidays

    ReplyDelete
  14. I think mobile phones should have a data block of when it reaches certain amount so that customers can know their consumption

    ReplyDelete
  15. I think mobile phones should have a data block of when it reaches certain amount so that customers can know their consumption

    ReplyDelete
  16. Best thing to do while on holiday is to switch off your phone ooo

    ReplyDelete
  17. This is highly ridiculous

    ReplyDelete
  18. The selfie she wanted to take has put her in trouble

    ReplyDelete
  19. *Awon ole*

    ReplyDelete
  20. Kpai kpai de worry those service providers for head #excel

    ReplyDelete
  21. They 're thieves just like T-Mobile and AT&T ripping people off.

    ReplyDelete